Privacy Policy — Empire Flow
Empire Flow Inc.

Privacy Policy

Effective Date: February 25, 2026
This Privacy Policy ("Policy") informs you of our practices when handling your Personal Information through the Services. "Empire Flow," "we," "our," or "us" refers to Empire Flow Inc., a company organized under the laws of the United States. When you use EmpireFlow in your personal capacity, we are the data controller under applicable privacy laws.

"Personal Information" means any information relating to an identified or identifiable individual — including information you provide and information generated when you use the EmpireFlow mobile application and EmpireFlowApp.com (together, the "Services").

When you use the Services, you acknowledge that we collect, process, use, and store your Personal Information as described in this Policy. If you do not agree with this Policy, you must not use the Services.
01

Information We Collect

We collect information you provide directly to us, information automatically collected when you use the Services, and certain information from third-party service providers.

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Account Information
Name, email address, password, and optional profile photo collected when you create an account.
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Billing Information
If you subscribe to a paid plan, we collect billing-related information. Payments are processed via Stripe, Apple Pay, and Google Pay. We do not store your full credit card number.
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Wellness & Productivity Data
Meals, water intake, supplements, exercise, mood, gratitude entries, daily achievements, goals, notes, and similar user-generated content you log within the app.
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Communications
Email address and any information you provide when contacting us through email, support forms, surveys, or newsletters.
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Technical & Usage Data
IP address, device ID, device type, operating system, browser type, app version, usage statistics, interaction data, crash reports, session duration, and diagnostic data — collected automatically.

We use cookies, SDKs, pixels, and similar tracking technologies to enhance your experience, maintain session integrity, authenticate users, analyze traffic, and improve performance. You may control cookies through your browser or device settings.

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We may generate aggregated, anonymized, and de-identified analytics data. This data cannot reasonably identify you personally, and Empire Flow may use, license, share, or sell it for business purposes including research and product development. We do not sell identifiable Personal Information.

Our Services are not directed to children under the age of 13, and we do not knowingly collect Personal Information from children under 13.

02

How We Use Your Personal Information

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Service Operation
Creating and maintaining your account, processing subscriptions, delivering wellness and productivity tracking features, and providing customer support.
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Billing & Payments
Processing billing, managing renewals, preventing fraud, and complying with tax and accounting obligations.
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Improvement & Analytics
Analyzing usage behavior, device information, and engagement metrics to enhance features, improve user experience, maintain security, and develop new functionality.
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Communications
Administrative communications regarding your account, subscription, billing, and service updates. With your consent, promotional emails and newsletters — you may unsubscribe at any time.
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Security & Legal
Protecting the integrity of the Services, detecting fraud, enforcing our Terms of Service, complying with legal obligations, and defending against legal claims.
03

How We Share Personal Information

We share Personal Information only as necessary to operate our business and provide the Services.

Payment Processors

We share information with payment processors such as Stripe, Apple Pay, and Google Pay to process subscriptions. These providers process your information according to their own privacy policies.

Service Providers

We use third-party providers for cloud hosting, analytics, performance monitoring, email delivery, and infrastructure support. These providers are contractually obligated to process information on our behalf and in accordance with applicable laws.

Legal Requirements

We may disclose Personal Information if required by law, regulation, subpoena, or legal process, or if we believe disclosure is necessary to protect the rights, safety, or property of Empire Flow, our users, or others.

Business Transfers

If Empire Flow Inc. is involved in a merger, acquisition, restructuring, or asset sale, Personal Information may be transferred as part of that transaction.

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We do not sell identifiable Personal Information to third parties.

04

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect Personal Information from unauthorized access, loss, misuse, or alteration.

However, no electronic transmission or storage system can be guaranteed to be completely secure. You use the Services at your own risk, and we encourage you to use strong, unique passwords and keep your account credentials confidential.

05

International Transfers

Empire Flow Inc. is based in the United States. If you access the Services from outside the United States, your Personal Information may be transferred to and processed in the United States or other countries where our service providers operate.

By using the Services, you consent to such transfers, subject to applicable legal safeguards where required.

06

Data Retention

We retain Personal Information for as long as necessary to provide the Services, fulfill contractual obligations, comply with legal requirements, resolve disputes, and enforce our agreements.

If you delete your account, we will delete your identifiable Personal Information from active systems within a reasonable period, subject to backup retention and legal obligations. Aggregated and de-identified data may be retained indefinitely.

07

Your Rights

Depending on your location, you may have certain rights regarding your Personal Information.

California Residents (CCPA / CPRA)

If you are located in California, you have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

Right to request access to your Personal Information
Right to request deletion of your Personal Information
Right to request correction of inaccurate information
Right to opt out of the sale or sharing of Personal Information
Right to non-discrimination for exercising your rights

EEA / UK Residents

If you are located in the European Economic Area or the United Kingdom, you may have rights including:

Right of access to your Personal Information
Right to rectification of inaccurate data
Right to erasure ("right to be forgotten")
Right to restriction of processing
Right to object to processing
Right to data portability
Right to lodge a complaint with a supervisory authority
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To exercise your rights, please contact us at [email protected]. We may request reasonable verification of identity before fulfilling your request. We will not discriminate against you for exercising your privacy rights.

08

Third-Party Services

Our Services may integrate with third-party platforms and services. We are not responsible for the privacy practices of third parties, and we encourage you to review their privacy policies before providing any information to them.

09

Changes to This Policy

We may update this Policy from time to time. If we make material changes, we will post the updated Policy within the Services and update the Effective Date above.

Continued use of the Services after such updates constitutes acceptance of the revised Policy. We encourage you to review this Policy periodically to stay informed of our practices.

10

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your Personal Information, please contact us using the details below.

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Empire Flow Inc.
5632 Van Nuys Blvd. Suite 1143
Sherman Oaks, CA 91401