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Questions, feedback, partnership ideas, or just want to say hello — the EmpireFlow team reads every message and typically replies within one business day.
For account issues, billing, or general questions — our team responds within 24 hours.
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Quick answers.
A few things people usually ask us first.
Most messages are answered within 24 hours on weekdays. Urgent account or billing issues are prioritized and usually handled same-day.
Yes — EmpireFlow is free to download on iOS and Android, with optional premium features available inside the app.
Please share your device model, app version, and steps to reproduce the issue — screenshots or screen recordings help us fix things faster.
We do. Reach out via the Partnerships & Press channel with details about your brand or proposal and our team will follow up.